Doing the Little Things to Please Clients
Read any post on this site and you’ll find a million dos and don’ts of how to treat clients and how to go the extra mile to please them.
In my experience, I’ve noticed something strange–clients are more likely to notice the little extra things you do for them than the big ones.
I’ve always been a strong supporter of not doing any spec work and I always charge the client for work outside of the contract. But, we can offer our clients other little extras that they’ll appreciate just as much.
So what are some little things you can offer your clients?