Reasons to Fire Your Client

It’s something we don’t like to admit very often is it? No matter how great of a freelancer we are, no matter how fantastic your contracts and vetting process is, you’ll ultimately end up with a client you feel that you can no longer work with. Hopefully, you’ve protected yourself so that these occurrences are rare, but no matter how rare, they’re never easy nor pretty.

As well as I think my personal vetting process has been, I’ve had some clients who’ve been unreasonable, demanding, and some have been downright crookish. I’ve had everything from a client demanding extra free work to the client who didn’t read the contract, demanded non-refundable deposits back and told me they hoped karma’s a you-know-what to me.

While a lot of this stuff was due to shortcomings on my end. I should’ve watched the designer’s mockups and caught the “extras” the clients were putting in, I shouldn’t have made an exception to a business rule I have, you matter how patient you are, no matter how hard you try to work with your client, sometimes it’s unavoidable. You have to part ways.

There have been several times that I’ve been unsure of whether I should finally fire the client and move on. Some of my “worst” first clients have turned out to become fantastic ones in the long run. So when should you decide to fire that client or continue working with them (and hopefully educating them so it’s easier the next time)?

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